Our Philosphy - Simplification

CRM can be incredibilty complex with numerous stakeholders (direct/ indirect), hugely disruptive, long and costly projects, etc. …

Our Mission - Simplify the CRM Process

    • Break things down into more manageable components.
    • Maximise benefits – minimise distruptions.
    • Develope a framework for resolving the inevitable problems – both foreseeable and unknown.

Our Approach

We don’t just use hammers – problems don’t all look like nails.

“The Smart Man knows the rules – the Wise Man knows when to break them.”

Prepare for the worst, hope for the best – the worst always happens.

A key role of a consultant is to ask a lot of questions – some pretty simple. It’s surprising how often the simplest questions are the hardest to answer.

The mark of a true professional is one who works towards the day they are obsolete.

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